The captive-audience media industry in 2007 paid researchers at the Virginia Tech Transportation Institute to look at digital billboards—what some people call television on a stick—and found, unsurprisingly, that the billboards don’t pose a distracted-driver problem beyond that of any other type of billboard.
Critics of the billboards say the research was flawed and point to its rejection for publication by the Transportation Research Board, the congressionally chartered agency.
While the debate over the quality of the research will surely go on, what’s clear is that even the lead researcher on the project says regulation is needed for billboards that use flashing lights and quick movement to attract people’s attention.
“If we don’t . . . get on top of this right now while the capabilities are expanding, every roadway will be filled with flashing lights and video,” says the researcher, Suzanne Lee.
Lee is quoted in the March 3 New York Times in a major feature on the controversy over digital billboards, what we on this blog call captive-audience media.
We at Media by Choice have to pause and savor the irony: the Digital out-of-home (DOOH) media industry paid Lee to conduct her research and she did what she was paid to do: find that digital billboards are no more distracting than regular billboards. But now the researcher is telling journalists that, despite what her industry-paid research says, she believes the billboards do in fact up the distraction level.
From our point of view, there’s no mystery to this. Digital billboards exploit what scientists call our involuntary attention. Like TVs in places where we have no choice but to watch them—like in elevators or on buses—digital billboards use our involuntary attention not to protect us against big cats slinking through tall grass on the Serengeti but to hit us with audio-video content that no one has asked for yet isn’t allowed to escape.
Given the massive investment in money and other resources by media and other companies into captive-audience media, the growth of high-distraction platforms like digital billboards is like a big ship that simply can’t turn back. But as the researcher Suzanne Lee says, the time to look at and understand the impact this media has on us is now—while we’re still on the front end of this growth curb. What we mustn’t do is wait until so many tens of billions of dollars have been invested that no one is willing to say that this juggernaut of inescapable media has no clothes.
