New York Times is Wrong to Force-Feed Its Content


Like so many media companies, the New York Times is fighting a battle to maintain its place in the journalism order as people read less and, when they do read, increasingly do it online, where so much content is free.

But the venerable newspaper is putting itself on the wrong side of history by partnering with a digital out-of-home (DOOH) TV company whose business model is based on force-feeding content to people who haven’t asked for it and in some cases can’t get away from it.

The Times announced last week that it had signed a deal with RMG Networks, a company that operates tens of thousands of screens in public places where people either can’t or have to pay a high opportunity cost to get away from the unwanted content.

The newspaper says its content will be aired exclusively on 850 screens and more screens are in the works. Mixed in with its content will be advertisements. In commenting on the deal, Linda Kaplan Thaler, an advertising agency executive, says advertisers like these screens because people often have little choice but to consume the content because people become “captive for a while.”

In saying that its content will air on the 850 screens, the New York Times is being disingenuous. What it really means is its content will be force-fed to people who are in proximity to the screens and who can’t just walk away if they don’t want the unwanted intrusion.

Although we at Media by Choice understand the economic pressure even admirable media companies are under, force-feeding their content to people is a short-term tactic that adds to the visual and audio noise from which people today are trying to escape. We think the New York Times is smirching its good name by stooping to something as crass as digital out-of-home media.

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